Privacy Policy

1. Overview

TRENDIO LLC ("TRENDIO," "we," "us," or "our"), doing business as Canopy Digital, respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use the Canopy Digital website and investing platform (the "Platform"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect the following categories of information:

• Account Information: name, email address, and password when you register for an account.
• Identity & Financial Information: information reasonably necessary to open and maintain an investment account, such as date of birth and funding source details, where applicable.
• Billing Information: payment details processed through our third-party payment processors. TRENDIO does not directly store full payment card numbers.
• SMS Opt-In Data: your phone number and consent record if you opt in to receive text message updates from Canopy Digital.
• Usage Data: pages visited, features used, and interaction timestamps within the Platform.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Communications: information you provide when you contact our support team or respond to surveys.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform;
• Open and administer your account and process transactions;
• Deliver investment opportunities, account updates, and educational content you've requested;
• Send SMS communications to numbers that have opted in, as described below;
• Monitor and analyze usage to improve the Platform's features and performance;
• Detect, prevent, and address fraud, abuse, or security issues;
• Comply with applicable legal and regulatory obligations.

4. Text Message (SMS) Communications

If you provide your phone number and opt in through our SMS signup form, we will use it to send you text messages about account updates. Consent to receive these messages is not a condition of purchasing any product or service. Message and data rates may apply, and message frequency may vary. You may reply "STOP" to opt out at any time, or "HELP" for help, and we will honor that request without exception. Information gathered through our SMS opt-in — including your phone number — is used solely to deliver the communications you've requested and is not shared with third parties or affiliates for marketing purposes.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and personalize the Platform, remember your preferences, and analyze traffic patterns. You can control cookies through your browser settings; however, disabling cookies may limit certain features of the Platform.

6. How We Share Information

We do not sell your personal information, and we do not share your SMS opt-in information with third parties or affiliates for marketing purposes. We may share information with:

• Service Providers: third parties who perform functions on our behalf, such as payment processing, account custody, hosting, analytics, and customer support;
• Legal Compliance: when required to comply with applicable law, regulation, legal process, or governmental request;
• Business Transfers: in connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality protections;
• With Your Consent: in any other circumstances where you have given explicit consent.

7. Data Retention

We retain personal information for as long as your account remains active or as needed to provide the Platform, comply with legal and recordkeeping obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to receive a copy of your data in a portable format. To exercise these rights, please contact us using the information below. We will respond to verified requests within the timeframe required by applicable law.

10. Children's Privacy

The Platform is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information.

11. International Users

If you access the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located, and where data protection laws may differ from those of your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

TRENDIO LLC
254 Chapman Rd, Ste 208 #24406
Newark, DE 19702
Phone: (854) 225-8552
Email: [email protected]